Receiving a 403 forbidden when accessing login help

[PaulHodgdon]

I am trying to access the UMHelpPage.jsp from the logon page but I am receiving a 403 forbidden when I click on the link. this is in a custom login module using the code:

inPortal?proxy.getAlias("gotoHelpPage")

:logonBean.getLogonURL(proxy,"gotoHelpPage=")%>">Forgot Password?

not the exact line but I had trouble pasting it in the editor. The line does work and sends it to the url of

http://server:port/irj/servlet/prt/portal/prttarget/uidpwlogon/prteventname/gotoHelpPage/prtroot/com.sap.portal.navigation.portallauncher.default

which then throws the 403 forbidden message.

The security Area is listed as Netweaver.Usermanagement and the SafetyLevel is listed as no_safety for each of the areas in the portalapp.xml

I have the exact same line in another portal that works but I cannot remember what I may have changed several years ago to get it to work.

This is on EP 7.01 Sp11

[dror_last]

Hi Paul,

Do you have a custom web.xml on your system for the irj application?

This is done to support custom aliases of the Portal.

If you do have a custom file make sure it contains all that is provided by default from SAP.

In particular make sure you have the following mappings:

	<servlet-mapping>
		<servlet-name>gateway</servlet-name>
		<url-pattern>/servlet/gateway/*</url-pattern>
	</servlet-mapping>
	<servlet-mapping>
		<servlet-name>prt</servlet-name>
		<url-pattern>/servlet/prt/*</url-pattern>
	</servlet-mapping>

The file should be found under:

\usr\sap\<SID>\<IID>\j2ee\cluster\server<X>\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF

And it should be the same on all server nodes and instances of the cluster.

Best Regards,

Dror.

[michal_zilcha-lang]

Hi,

Did you change the AuthScheme to "anonymous" for the iView/page?

Thanks & regards,

Michal