CRM Web UI error- service cannot be reached

[Former Member]

Hello Experts,

I have built a new system using system copy of CRM 7.0 and upgraded the same to CRM 7 Ehp3.

Initially, the WEB_UI tcode was not working. I once added parameters in RZ10 for web ui, i am able to login through web.

Problem now is, after logging in, we have a set of business roles to choose from.

After selecting a business role, we get a service not found message(screenshot attached).

Same thing happens for all the roles.

Kindly help.

Regards,

Mamta.

[Former Member · Accepted solution]

Hi Mamta,

Please check if all necessary SICF services are activated or not as its a fresh system.

Best Regards

Preeti

[Former Member · Accepted solution]

Hello Preeti,

SICF services are active.

Regards,

Mamta.

[Former Member · Accepted solution]

Hi Mamta,

Are your old and new system's client number same?

If not than maintain the entry of enhancement set against the client number in copied system.

View to maintain data BSPWDV_EHSET_ASG.

Regards,

Preeti

[faisal_pc · Accepted solution]

Hi Mamta,

I had the same issue and just deactivated and activated the SICF service which solved the issue. However, what is happening if you test the service via sicf?.

Thanks,

Faisal

[Former Member · Accepted solution]

Thank you faisal.
It worked for me too.

Regards,

Mamta.