cancel
Showing results for 
Search instead for 
Did you mean: 

Need help campaign coupon and PRC

Former Member
0 Kudos


Hi,

I am looking for any documentation available to set up campaign coupon and PRC.

The reason i am looking for documemtation is i have been asked to carry out a POC for the same.

I have gone through the videos shared by Anik Roy (which shows the utcome; but if any one send me or direct me to standard config. It would be very help full.

Regards

Mihir Shah

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Mihir,

Refer CR-600, you will get enough information on these topics.

Also visit below page

Working with Coupon Campaigns - Campaign Management - SAP Library

Let me know if you need anything more.

Rgds

Hari

Former Member
0 Kudos

Thanks Hari,

I will go through CR600.

also can you let me know about caputring "crm personal response code".

Also i would like to udnerstand; if multiple coupon codes can be assigned to a single campaign.

the scenario being

If Communication channel is Press

and we advertise our coupons in 4 different newspaper eg. as follows

News paper A - coupon A101

News paper B - coupon B101

News paper C - coupon C101

News paper D - coupon D101

When the customer calls in with a coupon. eg. B101 (we are able to identify; that Newwspaper B was the reason behind this sale).

Looking forwrad to your reply

~ Mihir

Former Member
0 Kudos

Hi Mihir,

PRC [ Personal response code ] is the solution for this scenario. You need to define the number range for the PRC and has to be assigned to the mail form through text element.

I think, CR-600 will answer all the questions that you have in your mind

All the best

Rgds

Hari

Answers (0)