on 10-30-2014 12:03 PM
Hi,
I am looking for any documentation available to set up campaign coupon and PRC.
The reason i am looking for documemtation is i have been asked to carry out a POC for the same.
I have gone through the videos shared by Anik Roy (which shows the utcome; but if any one send me or direct me to standard config. It would be very help full.
Regards
Mihir Shah
Hi Mihir,
Refer CR-600, you will get enough information on these topics.
Also visit below page
Working with Coupon Campaigns - Campaign Management - SAP Library
Let me know if you need anything more.
Rgds
Hari
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Thanks Hari,
I will go through CR600.
also can you let me know about caputring "crm personal response code".
Also i would like to udnerstand; if multiple coupon codes can be assigned to a single campaign.
the scenario being
If Communication channel is Press
and we advertise our coupons in 4 different newspaper eg. as follows
News paper A - coupon A101
News paper B - coupon B101
News paper C - coupon C101
News paper D - coupon D101
When the customer calls in with a coupon. eg. B101 (we are able to identify; that Newwspaper B was the reason behind this sale).
Looking forwrad to your reply
~ Mihir
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