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Hardware capacity checks could not be run successfully due to missing data

Brindavan_M
Contributor
0 Kudos

Hi ,

we are facing issue  that the hardware utilization data is missing  in  SAP EWA report ( selection 4.2).

4.2 Hardware Utilization Data

Host

Operating System

Performance Data

Hostname

AIX 6.1

OK

Hostname

OS not detected

OK

Hardware capacity checks could not be run successfully due to missing data. See SAP Note 1309499 .



We have checked the SNOTE : 1309499 hardware utilization data is missing in EWA report.  According to the note  have mentioned about saphost agent and saposcol should run to get the hardware information.

We checked both are running fine . Even we have checked  the files are generated correctly by using SAPOSCOL in dialog mode (saposcol -d) with 'ask Hardware' and 'ask HardwareXML'. Its seems that everything look fine. But still the data is missging.


kindly help on this.


Thanks,

Brindavan M

Accepted Solutions (0)

Answers (2)

Answers (2)

Sriram2009
Active Contributor
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Hi Brindavan

Have you updated the ST-PI & ST-API latest version or based on you solution manager required level of ST-PI & ST-API are up to date?

Could you share your managed & managing systems details?

Regards

Ram

Brindavan_M
Contributor
0 Kudos

Hi Sriram,

Recently we have updated the ST-PI & ST-API based on EWA report. we are using EPH2 SAP net weaver 7.0 PPM 4.0.

Thanks,

Brindavan

srinivasan_vinayagam
Active Contributor
0 Kudos

Hi Brindavan,

You check you SAPOSCOL or SAP HostAgent is running or not?

And Managed systems in Solution Manger.

Regards,

V Srinivasan

Brindavan_M
Contributor
0 Kudos

Hi Srinivasan,

SAPOSCOL and SAP Hostagent are running fine.

Thanks,

Brindavan