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Input Java administrator user credentials step Fails

Former Member
0 Kudos

HI All,

We are upgrading PI System from 7.0 to 7.31, where we are facing an issue in Configuration phase as below

An error has occurred during the execution of the Input Java administrator user credentials step.

Could not display dialog UserPasswords. Could not execute dialog UserPasswords. See previous messages. SDM connection error when try to connect to SDM server on host xxxx listening on port 50018. com.sap.sdm.apiimpl.remote.client.APIRemoteExceptionImpl: Server XXX did not accept login request as XXX on port 50018 - Connection between SDM client and server is broken

KIndly help!!

We have already maintained the admin credentials in secure store - configtool.

Thanks,

Preetha Balan


Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi All,

We have restarted full system & even restarted the upgrade from the beginning, but facing the same issue.

SAP have responed saying that "it looks like that the SDM server answers slow to the

LoginRequest and meanwhile the client drop the connection." (but SAP is yet to analyse this)

Do any one know how to do SDM client timeout configuration for the SUM tool.

We have followed the below SAP Notes, but still facing the same issue

1144877 - Connection between SDM client and server is broken

1931335 - "SDM could not start the J2EE cluster on the host

Thanks,

Preetha Balan

Former Member
0 Kudos

Hi All,

SAP responded with new sdt_j700.jar files that are replaced in the path /usr/sap/XXX/upg/SUM/sdt/lib

This helped to solve the issue.

Thanks all for your suggestions!!!

Regards,

Preetha Balan

Answers (2)

Answers (2)

former_member190358
Participant
0 Kudos

Hi Preetha,

Have you checked, port 50018 is free and not used by any other services. If you have connected SDM before on same port, make sure that you close SDM and grep the process by ps -ef | grep SDM. If you see any process is running on 50018, kill that process by kill -9 <process id>.

Restart your upgrade. It should work fine.

Regards,

Ravi Maheshwari

Former Member
0 Kudos

Hi Ravi,

No other process are running on 50018.

@Reagan: We have already raised a high priority message with SAP.

Thanks

former_member190358
Participant
0 Kudos

Hi Preetha,

Did you try to restart your upgrade from scratch?

Sometime, it still gets old values and keep getting fail.

Regards,

Ravi Maheshwari

Former Member
0 Kudos

Hi Ravi,

I did not restart the upgrade from scratch.

Our go-live time is 11/8/14 and it is the PRD system. And we did not face this issue in Quality or Development environment

Thanks,

Preetha Balan

Reagan
Advisor
Advisor
0 Kudos

In this phase you need to enter the administrator user (Administrator or J2EE_ADMIN if ABAP is UME) and password for the AS Java and the password for the SDM server. It looks like the password you entered for the SDM user is incorrect or the SDM server is down or you might have other tools connected to the SDM (eg: JSPM Gui / SDM Gui)

If you don't know the SDM password then reset the SDM password and restart the SDM process.

Reagan

Former Member
0 Kudos

Hi Reagan,

Thanks for the response!!

But I have reset the password for SDM and am able to connect to SDM (RemoteGui.sh) with that password. SDM server is up and running

Still am facing this issue.

Regards,

Preetha Balan

Reagan
Advisor
Advisor
0 Kudos

Hello Preetha

If there is JSPM or SDM Gui open then first close it. If not could you supply the latest logs from the <Upgrade_Directory>/SUM/sdt/log ?

If possible restart the J2EE stack and see if that helps.

Reagan

Former Member
0 Kudos

Hi Reagan,

We are able to login SDM with the same password.

Please find the below log details:

Nov 5, 2014 5:43:42 AM [Info  ]: Dialog eliminator jeeAdminUserEliminator does not allow to omit dialog UserPasswords

Nov 5, 2014 5:43:42 AM [Info  ]: Dialog eliminator jeeAdminPassEliminator does not allow to omit dialog UserPasswords

Nov 5, 2014 5:43:42 AM [Info  ]: Dialog eliminator jeeSdmPassEliminator does not allow to omit dialog UserPasswords

Nov 5, 2014 5:43:59 AM [Info  ]: Validatable parameter J2EE/J2EEADMIN/PWD has been validated by validator RequiredFields.

Nov 5, 2014 5:43:59 AM [Info  ]: Validating password of JEE Engine User J2EE_ADMIN.

Nov 5, 2014 5:44:00 AM [Info  ]: Validatable parameter J2EE/J2EEADMIN/PWD has been validated by validator J2EEAdministratorPasswordValidator.

Nov 5, 2014 5:44:00 AM [Info  ]: Validatable parameter J2EE/SDM/PWD has been validated by validator RequiredFields.

Nov 5, 2014 5:44:30 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Could not display dialog UserPasswords.

Could not execute dialog UserPasswords. See previous messages.

SDM connection error when try to connect to SDM server on host XXX listening on port 50018.

com.sap.sdm.apiimpl.remote.client.APIRemoteExceptionImpl: Server XXX did not accept login request as apiadmin on port 50018 - Connection between SDM client and server is broken

Regards,

Preetha

Former Member
0 Kudos

Hi Preetha ,

Please check if KBA 1671795 helps you identify the root cause of the error .

Regards,

Suneeth

Former Member
0 Kudos

HI Suneeth,

This SAP NOTE did not help to solve this!!

Thanks for your response!!

Regards,

Preetha Balan

Former Member
0 Kudos

Hi Preetha ,

Is j2ee_admin locked by any chance ?

Regards,

Former Member
0 Kudos

NO Suneeth j2ee_admin is not locked

Thanks,

Preetha Balan