on 11-05-2014 11:42 AM
Hi Experts,
In standard solman incident management transaction, when org unit Service team is entered it provides Message processor partners as drop down list.
We have similar requirement with a custom partner function, IT SPOC, where we get drop down list of Business partners as per relation maintained in Org.master data.
Can we fulfill this requirement using Customizing? I have this question posted in solution manager ITSM forum but no reply yet
Regards,
Vinod
Hi Vinod,
From CRM perspective, if the procedure user and the partner function are included in the PDP, then it can be achieved.
Rgds
Hari
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Thanks Hari,
Custom partner function is already defined in PDP.
Can you please elaborate or provide pointers, how can we achieve our requirement,
Custom partner function for IT SPOC: We have drop-down list of BP Employee of selected Org.Unit
Custom Partner function for SPOC Organisation unit: we have drop down list of Organisation units
Thanks,
BR,
Vinod
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