Error active survey of CRM

[Former Member]

Hi People,

I want to mainion survey questionnaire for CRM 7.3

I have created the questionnaire in CRM_SURVEY_SUITE Tcode for IC application but i am unable to save the questionnaire as it is showing below error.

StandardSurveyWithGenerators.getPreparedSurveyXml(

😞 can't create processor:

com.inqmy.lib.jaxp.TransformerFactoryImpl

(java.lang.ClassNotFoundException:

com.inqmy.lib.jaxp.TransformerFactoryImpl)

Tks Guys

[Former Member]

Moderated: Copyright Infringement.

Content is deleted.

Message was edited by: Andrei Vishnevsky

[Former Member]

Tks Guy

[nicolas_busson]

Hi Willi,

For the sake of complying with SCN rules of engagement I'm adding the link to the official OSS note stating exactly the steps that you copied/pasted:

1653734 - Cannot create surveys in CRM Survey Suite and WebUI

Cheers,

Nicolas Busson