on 11-13-2014 11:47 AM
Dear all,
please find below the scenario description:
First of all, we proceed with the creation of an quotation in SAP CRM for a configured product.
Once the configuration is finished, we fill in an amount.
After saving the quotation -> we release it.
The quotation is transferred correctly to ECC, price are calculated , then goes backwards to CRM.
(The prices calculating is done in ECC system only).
In CRM web ui, edit mode in quotation price block --> condition type are modifiable:
Some condition types can be changed with a new amount, then we save again the quotation (status: released), so that afterwards it's correctly modev to ECC system.
Instead, some condition type don't accept the change. This means, that we fill in a new amount, but the value is not updated. Moreover, if we press save button --> everything is reset to ZERO.
The customer requirement is to be able to change the amounts in both systems (CRM and ECC).
More details:
The above described problem occurs when user works from webui.
Instead, everything works fine from inside tcode CRMD_ORDER.
In Table SMOFPARSFA the selected scenario is:
R3ASALES
PRICINGTYPE
YAP (my quotation)
C
Regards
Virginia
Hi Virginia,
The description of the issue seems to indicate that the BOM is reset in ECC. Can you have a look at note 380911 and consider the suggested settings?
Best regards - Christophe
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