on 11-13-2014 8:24 PM
I have run into a problem. we had a Business intelligence server setup as a proof of concept for analyzing data. This was done by a 3rd party company and we no longer can use them as a resource.
Originally we were unable to view the information spaces and exploration views, unless the user is part of the administrators group. I have been attempting to have a view only group created that would allow access.
now i am getting the following error when trying to open an explorer view set (The view sets show in a list).
Failed to open the exploration view set
Can't load the information space. (PS 50300)
Failed to retrieve the exploration space 'cb06755b-7fab-4a21-b1ba-a41389bd5f59'.
This happens with all accounts. Administrators group, built in administrator account and the everybody group.
We are using AD Authentication only on this server.
does anyone know what might have happened to remove access to the information spaces?
Hi, Jeff!
Me too, I've the same problem, but only when I promote an Infospace from an environment to another. I solved in that way: Manage Spaces. In "Source" (left bar) select the universe used for exploring, pertainig to the infospace, then select "Index Now". If the index processing ends successffully, the error doesn't occur anymore.
Claudio
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
What is the version you are using and is this built using Universe?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
ok.. so from what i can see. my universes are created as UNX. From what i can see the existing information spaces have gotten removed or lost. is there a way to recover those spaces. Currently when i click on the UNX universe i don't have any information spaces there.
is this something that needs to be recreated. The odd thing is that i can see them in explorer view sets.
another thing to mention. as this was a 3rd party company that was accessing our system. I have had their user accounts and access disabled. would this affect the information spaces. is there anything that would be connected to a user account on a win server and be broken from removing administration rights and AD accounts?
Hi Jeff,
Please check the physical location of the information spaces in the BI Launchpad/CMC including the 'Favorites' folders of the OWNER users. By default the Information Spaces are stored in the Favorite folder of the USER and hence it might be not accessible from the other users.
As you have disabled the users which were the 'OWNER' of the Information Spaces, you are not able to see those information spaces. Check whether you can enable them and test the results.
Thanks,
Ashwin Poddar
User | Count |
---|---|
88 | |
23 | |
11 | |
9 | |
8 | |
5 | |
5 | |
5 | |
5 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.