What's the difference between Pick-Up and SHIP for spare parts?

[Former Member]

Hi everyone,

Could you please tell me what's the difference between Pick-up and SHIP for spare parts?

I need to know the detail procedure in SAP.

because After my testing ,I find that Pick-up scenario and SHIP scenario are the same ,they are:

1.Create service order.

2.Release Customer Demand.

3.Post goods issue on delivery proposal.

4.Do the confirmation on related service order in Pipeline Order view.

It seems like nothing different. Is there anything wrong  in my operation ?

thank you.

best regards,

David

[stefan_resag]

Hi David,

the main difference between pick-up and ship is the following:

In pick-up a service technician is picking the goods to store them in the trunk. This is a special logistics area (LOA) that can be maintained in the layout. When the service confirmation is done stock is consumed from this LOA.

In the ship case the intention is to really do a shipment to the customer's site. The only difference is that the inventory which is then at the customer's site still belongs to the own company. In the stock overview you can therefore distinguish between owner and custodian.

Again after service confirmation the stock is consumend.

Hope this answers your yestion.