11-19-2014 5:11 AM
Hello Experts,
I was paying for BPs open recevable via FPY1,application log also go green no error.I assumed paymnet done.
But when I see FPL9,still item is not clear,so my doubt is some configuration missing, but why it is not shown in application log.
How I will go to root cause of error ?
Thanks & Regards
Amit
11-19-2014 6:35 AM
Hi Amit,
There can be many reasons, against which an item is not picked in FPY1 Direct debit run.
Apart from the reasons mentioned by paul, there are some as below
(a) Check if Payment method is being maintained at the Contract Account or Document level.
(b) Check if the Bank\Card details are maintained or not.
(c) Check if the BP\CA addresses is valid as of the direct debit run date
(d) Check if the open items have a clearing restrcition 8 or not.
I would recommend you to run the FPY1 run with Problem class as Additional Informaion under the Logs tab. And then on completion of the run, check the application log.
It would definatly give something for you to start your analysis.
Hope it helps,..
Thanks,
Amlan
11-19-2014 5:29 AM
Hi ,
In FPY1 put the run id and date
1) check if the run was in simulation run mode
2) IN the tab environment go to payment list --select exceptions and look at the number in Ind.(indicator ) column , there would be particular numbers indicating the reason for exception.
3) go to FQP2 and find the reason for the error number .
11-19-2014 5:32 AM
Hi Amit,
What kind of payment run are we talking about here? Direct debits?
Check that the 'due date' range in FPY1 matches that of the open items - that's the mistake I usually make...
cheers
Paul
11-19-2014 6:35 AM
Hi Amit,
There can be many reasons, against which an item is not picked in FPY1 Direct debit run.
Apart from the reasons mentioned by paul, there are some as below
(a) Check if Payment method is being maintained at the Contract Account or Document level.
(b) Check if the Bank\Card details are maintained or not.
(c) Check if the BP\CA addresses is valid as of the direct debit run date
(d) Check if the open items have a clearing restrcition 8 or not.
I would recommend you to run the FPY1 run with Problem class as Additional Informaion under the Logs tab. And then on completion of the run, check the application log.
It would definatly give something for you to start your analysis.
Hope it helps,..
Thanks,
Amlan