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Not able to send mail from sap to external mail like yahoo, gmail

Former Member
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Hi Experts,

   Please help me to solve this issue.

  • When am sending mail from sap business work place to external mail id like gmail , mail is not triggering.
  • In SOCT  -> Default Domain i have maintain my domain name like test.co.in , when am maintain this test.co.in default domain mail is triggering to only these domain peoples like example@test.co.in
  • In Default Domain if i maintain * then mail is not triggering both domain and external users.

Kindly help me to solve this issue.

Regards,

Vetri

Accepted Solutions (0)

Answers (4)

Answers (4)

hasanajsh
Active Contributor
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Hi,

You will need to authenticate with username and password.

What is your basis release?

For SAP system from SAP Basis Release 731 (with basis support package level SAPKB73106 or higher) AND at least Kernel 7.21 check Note  1702632 for a detailed explanation how to do that.

If you do not satisfy that condition, as note says, you have to consider the options at the end of the note.

One option is to install a relay server and provide authentication. Check this blog;

Regards

Former Member
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Hi

Can you help to update status of email sent to other domain?

Scott

-

Out going emails?

Also when you send email to your domain is it receiving successfully?

Former Member
0 Kudos

Hi James,

   In SCOT -> default domain am using my company domain name like example.co.in.

The mail is received only the  people who belongs to this domain like ram@example.co.in  and mail is not not triggering other domains like gmail.

  When i remove this domain name from  default domain in SCOT, mail is not receiving to both domain users and external mail ID's. When i push from SOST am getting following error message "mail cannot be sent"

Thank you.

former_member183044
Active Participant
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This message was moderated.

Former Member
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Hi Praveen,

  Thank you for your information. But i want to sent mail to external mail ID's like Gmail, Yahoo. For this what i have to do???

Thank you.

Former Member
0 Kudos

Hi Gurus,

   Please anyone help me to solve this issue......

Regards,

Vetri

former_member183044
Active Participant
0 Kudos

This message was moderated.

Former Member
0 Kudos

Hi Praveen,

   Already i have done all the above mentioned steps, but still am facing the same issue. Kindly provide solution for this..

Thank you.

former_member183044
Active Participant
0 Kudos

Hi Vetrivel,

Please check in RZ10 whether these two parameters are there or not. If not , add it.

icm/server_port_2 = PROT=SMTP, PORT =25000, TIMEOUT = 180

is/SMTP/virt_host_0 = *:25000;

Please note that first apply on DEVELOPMENT server , the only in any other system.


I have given the above two parameters, and it started working for me .

Regards

Praveen

Former Member
0 Kudos

Hi Praveen,

    I have used following parameter values,

     icm/server_port_2 = PROT=SMTP, PORT =25, TIMEOUT = 180

     is/SMTP/virt_host_0 = *:*;

This is correct correct value or i need to change anything???

former_member183044
Active Participant
0 Kudos

Hi Vetrivel,

Use the following parameters

icm/server_port_2 = PROT=SMTP, PORT =25000,TIMEOUT = 180

is/SMTP/virt_host_0 = *:25000;

Please note that first apply on DEVELOPMENT server , then only in any other system.

I have given the above two parameters, and it started working for me .

Cheers

Praveen

Message was edited by: Praveen Ninan Alex

Former Member
0 Kudos

Hi Praveen,

    I have used following parameter whatever you have mentioned but still am facing the same issue,

           icm/server_port_2 = PROT=SMTP, PORT =25000,TIMEOUT = 180

           is/SMTP/virt_host_0 = *:25000


After  changing this value i have restarted my development server also but still same problem...



Thank you.