Read time out

[Former Member]

HI

I have a job running in Production set up as below:-

Job Chain A

Job Definition Step 1: Pull Report from SAP System

job Definition Step 2: Send the
spool file which get from step 1(step1/spool1.txt) to Recipients via email

When job submitted , Step 1 Job ran successfully, but Step 2 Job ended with error. Although Step 2 Job ended with error, recipients
successfully received spool file via email.

Could you suggest the solution to prevent the Step 2 Job ended with error?

Below is the error message log received from Step 2 Job:-

-- JOB RUN STACK TRACE --

  javax.mail.MessagingException: Exception reading response;

nested exception is:     
java.net.SocketTimeoutException: Read timed out

at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1611)            
at com.sun.mail.smtp.SMTPTransport.close(SMTPTransport.java:698)             
at javax.mail.Transport.send0(Transport.java:191)             
at javax.mail.Transport.send(Transport.java:118)              
at com.redwood.scheduler.infrastructure.mail.Mailer.sendMessage(Mailer.java:167)             
at com.redwood.scheduler.infrastructure.mail.Mailer.sendMessage(Mailer.java:71)              
at com.redwood.scheduler.infrastructure.mail.Mailer.sendMessage(Mailer.java:41)             
at com.redwood.scheduler.mail.service.MailJob.execute(MailJob.java:161)            
at com.redwood.scheduler.systemjobservice.impl.JobWorker.doWork(JobWorker.java:253)             
at com.redwood.scheduler.infrastructure.workqueue.Worker.run(Worker.java:76)              
at java.lang.Thread.run(Thread.java:743)

Caused by: java.net.SocketTimeoutException: Read timed out             
at java.net.SocketInputStream.socketRead0(Native Method)             
at java.net.SocketInputStream.read(SocketInputStream.java:129)             
at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110)             
at java.io.BufferedInputStream.fill(BufferedInputStream.java:218)              
at java.io.BufferedInputStream.read(BufferedInputStream.java:237)

at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:88)
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1589)           
... 10 more

[gmblom]

Hello,

Yes this pops up every now and again, this is due to some timeout parameters on the mail jobs that have been introduced in a certain version.

What you can do is add the following two registry keys (Configuration->Registry)

/configuration/mail/Properties/mail.smtp.timeout

/configuration/mail/Properties/mail.smtp.connectiontimeout

both with value 60000 (milliseconds).

Regards Gerben

[Former Member]

HI Gerben,

noted with thanks. is there any impact if i put the value to 60000 ?

regards,

Chris

[gmblom]

hi,

there should be no impact.

Regards Gerben