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Error while accessing ESS timesheet

Former Member
0 Kudos

Hi ,

I unable to access timesheet. for more clarity i enclosed error screenshot please experts help me to resolve the issue.

Regards

Shruti

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

Sorry for late reply.issue has been resolved.

Solution is: Open the time sheet in same window. At a time unable to open in two windows.

hemanth2
Product and Topic Expert
Product and Topic Expert
0 Kudos

Great news Shruti. Please let us know incase of other issues.

Kind Regards, Hemanth

Answers (2)

Answers (2)

hemanth2
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Shruti,


Hope you are doing good.
Nice to hear from you again.

Run the web diag tool as outlined in  note 1045019- "Web diagtool for collecting traces" with "Security" -> "All" and reproduce the issue.

Clear all the cache before starting this. Start the web diagtool from the time you login to the engine and make sure that the number of clicks are kept to the minimum and let us know the time and the 'user' employed. Run this on server node 0 (check note 1589567).
This will give us the exact issue.


____________
Kind Regards,
Hemanth
SAP AGS

former_member185239
Active Contributor
0 Kudos

Hi Shruti,

Clear the cookies of the browser and then retry to open it.

With Regards

Ashutosh Chaturvedi

Former Member
0 Kudos

Hi

Thanks for the response. I cleared the cookies and opened in new window but still its showing same error..any other possibilities please let me know that.

Regards

Shruti

Former Member
0 Kudos

Hi Shruti,

Check the application error logs in NWA that will help you to analyse the issue.

You can also analyse the issue by using tools like HTTPWatch.

BR,

Anurag