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Information not displaying in RZ20 SAP CCMS Monitor Templates

Former Member
0 Kudos

Dear Experts,



I am not able to see any data in RZ20  of SAP ERP system on HP-UX.


In fact standard CCMS local segment is not working in Transaction RZ21 -> Technical infrastructure ->Display Topolgy ->Local Segments tab


and segment status showing as SHUTDOWN.

Even I tried to set it online and also tried to RESET SEGMENT in warm up status bit still it is not working.

I check the rfc connection (local ) & it is working fine and not found any information in SM21 logs.



Kindly suggest on this.


Regards,

Bharath.



Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Dear Barath,

Please attach a full screen screen shot from RZ20 to see what is the actual situation

What kind of agent is used? Is this system ABAP or double stack ?

Please check agent log in RZ21:

-Working Directory and Log Files of the CCMS Agents

http://help.sap.com/saphelp_nw70/helpdata/en/c9/aa1a0668720f43adadf91bff1d3c35/frameset.htm

-(CCMS) CCMS Monitoring Infrastructure

http://wiki.scn.sap.com/wiki/display/TechTSG/%28CCMS%29+CCMS+Monitoring+Infrastructure

I would like to ask you to have a look at in SAP notes and blogpost:

#1614214 - RZ20 display does not work after SP upgrade

#522453 - RZ20: Monitoring operating system data

http://scn.sap.com/community/netweaver-administrator/blog/2014/02/05/alerts-in-rz20

Is the SHM segment available?

"Alerts are stored in the shared memory segment and the total number of alerts are restricted based on the segment size and also based on the number of alerts which are kept for each MTE-attribute monitoring node."

Kind regards,

Tamas Istenes SAP Support Engineer

AGS Primary Support, Global Support Center

Please visit : http://scn.sap.com/

srinivasan_vinayagam
Active Contributor
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Hi Bharath,

Schedule all background jobs.

and also RZ20-> Node-> reset,

Regards,

V Srinivasan

Former Member
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Dear Srinivasan,

All standard background jobs are running without any issues.

kindly suggest.

Regards,

Bharath

divyanshu_srivastava3
Active Contributor
0 Kudos

Can you share your kernel release and patch level ?

Also, have tried in RZ20--ccms expert monitor on self-monitoring ?

Regards,

Former Member
0 Kudos

Dear Divyanshu,

We are on kernel release 720 patch level 600.

Even it is not showing any information in RZ20--ccms expert monitor.


Kindly suggest on this.

Regards,

Bharath.