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SAP gui for html, freezes during export

Former Member
0 Kudos

Hi.

Could someone give me a hint what could cause this. Issue occures when I launch sap gui for html transaction-iview from portal.

The transaction(report) opens correctly and I select Menu->List->Export->Spreadsheet.

In the Select Spreadsheet menu, I choose continue.

Java Applet access checks pops up and I allow the process continue.

At this point the process stops and here is the last rows of Java Console log:

basic: Applet initialized

basic: Starting applet

basic: completed perf rollup

basic: Applet made visible

basic: Applet started

basic: Told clients applet is started

Select Spreadsheet -menu buttons can be accessed, but none of them works. Same happens with other type of exports like unconverted.

If I run the transaction directly from the backend using "test service" of sap gui for html in SICF, then the exporting works without problems.

In the attachment there is a screenshot of this frozen status.

The issue started after the portal was upgraded to 7.31 and backend EHP6 upgrade.

Security level in Java client is set in medium(least secure settings available)

SAP NetWeaver 731 Integrated ITS, WebAS: (Kernel 721_EXT_REL Patch 319)

Thank you for your help.

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member194364
Active Contributor
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Hi Heikki,

See the following Blog from http://scn.sap.com/people/yuki.wang

I believe it maybe relevant to the issue you face here?

http://scn.sap.com/community/its/blog/2014/11/27/the-recent-issue-with-webgui-download--sap-note-201...

Regards,

Oisin

Former Member
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Thanks, but no luck with those.

Just received a message from SAP to wait until a new kernel update is available, then upgrade the kernel. They have updated the note 2096043.

former_member194364
Active Contributor
0 Kudos

Hi Heikki,

Do you get the

JavaScript error "Object doesn't support property or method 'ITS_Frameset'

Might be useful to do a HTTPWatch  trace to see if you match the 1st scenario in this note

2096043 - ITS Up/Down: js error, when webgui is called with "~disconnectonclose=0"

"

Reason and Prerequisites

  1. The ITS frameset is deactivated (by "~disconnectonclose=0" and "~flickerfree=0") and note "2036556(ITS Up/down: exception CNTL_ERROR for GET_IP_ADDRESS) is implemented.

"

Regards,

Oisin