on 12-04-2014 6:31 PM
Having an issue with itemization disappearing. Moved to WEBDYNPRO a few
months ago so not sure if it's related.
When a Credit card transaction is itemized to more than one of the same
expense type the first one disappears after hitting accept. But the amount is
deducted from the transaction.
For example
1. Itemized a credit card transaction for hotel to meals for $20 and another
to meals for $30. This looks fine on the itemization screen.
2. After I choose accept, the 'receipts in this expense report' screen comes
up and the first itemization of $20 is missing, but it is being deducted from
the total of the original tranaction. So the original tranaction is lower by
$50 but only has the new itemization of $30.
3. When I accept the new entry the $20 transaction is still missing and the
total is lower by the total of original itemizations of $50.
4. PRCCD shows the transaction has been assigned to a trip with the original
amount.
5. TRIP - The amount booked in the trip is now lower by $20 then the amount
in PRCCD because the $20 deducted from the original amount but the $20 itemization is missing.
Hello Penny Boyle,
I am facing the same issue in the expense report.
itemization is disappearing and amount is deducted.
Do you have any positive outcome on this? If so, please let me know the corrections.
Thanks in advance
Sreedhar
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This should not happen (+ it does not happen in my system) and it sounds like a standard problem to me unless you have modified or enhanced anything.
Cheers, Lukas
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