Agentry SMP 3.0 EXCEPTION_ACCESS_VIOLATION

[paolo_boni]

Hello everyone,

I try to configuring Multi Language for Sap Work Manager 6.1. I change Agentry.ini configuration file and in localizations folder I placed the localization file that override default values but after restart SMP server I found the following error:

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Event: 20, 152, Loading Development application definitions for 'it' localization

Initializing HTTPXML-HTTPXMLSystemConnection from ag3httpxmlbe.dll

HTTPXMLSystemConnection: Reading configuration information.

HTTPXMLSystemConnection: Setting name to 'HTTP-XML Back End'.

HTTP-XML Back End: Initialized.

Event: 24, 4, Loaded HTTP-XML Back End (HTTPXML v7.0.3.159) from ag3httpxmlbe.dll

Initializing Java-SAPJavaConnection from ag3javabe.dll

SAPJavaConnection: Reading configuration information.

SAPJavaConnection: Setting name to 'Java Back End'.

Java Back End: Initialized.

Java Back End: Java Virtual Machine already initialized.

Java Back End: Java Virtual Machine already initialized.

Exception: 10:52:22 11/27/2014 : 4 (Windows Structured Exception), EXCEPTION_ACCESS_VIOLATION (EXCEPTION_ACCESS_VIOLATION, 000000003B675594, 0, R, 0000000000000040, ), javaBE.cpp#325:JavaBackEnd::init

Failed to init Java Back End (Java v7.0.3.159) from ag3javabe.dll

Event: 20, 153, Finished loading Development application definitions for 'it' localization

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This error occurs only when I try to configuring Multi Language.

Someone can help me ?

Thank you and Regards,

Paolo

[sravanthi_polu]

Hi,

Please refer the below link.

Thanks & Regards,

Sravanthi Polu

[paolo_boni]

Hi,

thank you for you reply. After further investigations, the problem seems to concern the backend connection; in fact in the SAP Management Cockpit appears a blank page in the BACK END configuration.

Have you any idea ?

Thank you and Regards,

Paolo

[sravanthi_polu]

Hi,

After publishing the application to SMP server, make sure to restart the Agentry application in management cockpit to load the back end connections.

Thanks & Regards,

Sravanthi Polu

[paolo_boni]

Hi,

I have restarted the Agentry server but the error persists again.

Thanks & Regards,

Paolo

[i834235]

Paolo,

if your  seeing blanks for all the settings in the  back-end tab then that means your  application was not successfully deployed.   Can you  try re-deploying apps once again ? 

Thanks

Manju.

[paolo_boni]

Hi Manju,

thank you for your suggestions. I check the connection parameter in the JavaBE.ini file and I re deploy my application and but the error occurs again.

This error appears only if I set language localization.With default language (EN) no error occurs.

Thank you.

Paolo

[mark_pe]

Paolo,

Can you just leave the javaBE.ini in EN?

While using the localization of all the localization ini in place for your agentry.ini to point to the globals.XX.ini or clientText.XX.ini and others.

Does this work?

I believe the language is controlled from the device itself during transmission + the agentry.ini (to load the different language service pack). So a French device during transmit will notify the backend that it is a french localization + the server will have the correct French language loaded if you setup your agentry.ini correctly.

But during normal statup of the SMP server, I think English is used (do not touch javaBE.ini to change it from English).  Also the Agentry.ini controls the service packs for multi-languages. By changing the javaBE.ini to non-English prevents you from connecting to the backend and hence you are getting no connection (to the backend -> JavaBackEnd).

EXCEPTION_ACCESS_VIOLATION (EXCEPTION_ACCESS_VIOLATION, 000000003B675594, 0, R, 0000000000000040, ), javaBE.cpp#325:JavaBackEnd::init

Hope this helps.

Mark Pe

SAP Senior Support Engineer.

[paolo_boni]

Hi Mark,

I change the value of LANGUAGE parameter from 'IT' to 'EN' in the JavaBE.ini file but the error has not been solved.

Could be wrong path of localizations folders ?

This is my configuration:

Localization Path : Application\localizations

Localizations:          it

Thank you.

Paolo