automated email out put via transaction VV11

[Former Member]

Hello SAP Gurus,

We have observed one issue here. Need your help in this.

The automated email out put via transaction VV11 is not working for a customer.

Though output is not being sent automatically, however can be sent manually through each order. 

The issue is that email output is set to be sent automatically.  Data is set up on the table correctly.

Any inputs here??

Best Regards-

Mangesh Kelkar

[jie]

Hello Mangesh,

Pls check if the mail has reached in tcd:SOST.
And check utilities->send jobs,have you scheduled any job here?

Best Regards

Jie Bai

[Former Member]

Hello All,

Mail is not reaching to SOST.

[former_member182378]

Mangesh,

Paste the condition record, VV13 and the output procedure, do you have any requirement for this output condition type?

The email address is being picked up from which partner function? and is email maintained for that partner?

TW

[Lakshmipathi]

Moved from SAP ERP Sales and Distribution (SAP SD) to Output Management.

If it is working for a particular customer, have you checked or compared the settings how for other customers, it is working?  Also, simply saying "it is not working" is not going to give any idea.  Have you checked in Determination analysis ?  If so, what is the message you could see there

G. Lakshmipathi