KM Content Properties are missing after clearing Browser History

[Former Member]

Hi all,

We are facing serious issue  while creating KM content as showed in below images, some properties (Creating New Folder, Lifetime, multiple Upload...)  are missing. some time users are able to see some times not, and some properties are missing after clearing browser history/cache. we cross checked all possibilities and tried restarting portal also but no use. please suggest what we will do it is needful for me. We are using SAP Portal 7.00 SP20.

Thanks and Regards,

Narendar.

[Former Member]

Hi all,

Is anyone there to look into this problem? Please let me know we are facing serious problem.

Thanks and Regards.

Narendar

[Former Member]

Hi, Is it happening only on any specific user?

[Former Member]

Hi arun,

Thanks for your replay, Not only specific user these properties are missing for all users and Development, Quality and Production systems also.

thanks and Regards.

Narendar

[Former Member]

Hi, Please check command and layout of KM. System Administration > System Configuration > Knowledge Management > Content Management > User Interface > Settings > http://wiki.scn.sap.com/wiki/display/KMC/Configuring+Flexible+User+Interface+Commands

[Former Member]

Hi arun,

I checked all UI commands, Detail properties and Layout Sets all are placed correctly.

Regards

Narendar.