Cannot install SAP BO Dashboard Design & Live office - prereqisite: excel missing

[former_member256353]

Dear experts,

I need some help and and advice - as I did not find any solution to the following problem:

We are runnning on Windows 8.1 - 64 bit OS

Our office environment, here especially Excel is: MS Excel 2013 - 32 Bit.

And I cant install BO Dashboard 4.0 (We are actually using 4.0 sp5 on win7(64Bit) with excel2010(32bit)succesfully).

When I start the installer it tells me that MS excel cannot be found.

Which is quite strange - I has absolutely no issues installing Office analyis

Do you have any idea what I could do?

If I had read PAM right, this combination should work?!

regards

Greg

[former_member256353 · Accepted solution]

Hi all,

We've found the solution to this problem.....

The IT Department used a tool to watch what happens while installing...

and that discovered that a key is missing in the registry....it is the following one:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\Excel\InstallRoot

I suppose that this might help others with the same/equal problem.

have a nice day!

Season greetings

Greg