on 01-07-2015 2:04 PM
Hi Experts,
I want to know how to integrate cloud for service with Hana cloud portal.
What are the steps we need to perform on cloud system and HCP?
I want to implement the below scenario.
1) Display all the Open Tickets into the HCP from cloud for services
2) Create Ticket / Service Request from HCP form and replicate into the cloud for services.
Regards,
Mithun
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Nice to see you on another SCN forum.
What do you mean by "Partner Channel Management SAP C4C - HCP Integration out-of-box integration." ?
Are there any widgets already implemented?
Because for now, what I see is that I need to code all my way through to consume OData services for a UI5 widget in the SAP webIDE.
I am trying to create tickets (ServiceRequestCollection) in C4C from HCP, but it seems I am not able to understand what needs to be passed to the OData service as I get a syntax error.
Any help on this would be greatly appreciated.
Thank you for your attention.
Best regards.
Jacques-Antoine Ollier
Thank you for your quick reply.
Now I understand better. Actually we need to subscribe to a new license in order to get this portal with pre-built widgets.
As I am trying to build a demo for a specific customer, so I will try to get a demo environment for the Partner channel management portal.
I do not want to subscribe to a new license but just show to the customer what can be done with this portal.
I will contact SAP for that and keep you in touch.
Thank you for your attention.
Best regards.
Jacques-Antoine Ollier
Hello Ginger,
I am not sure, if you know me and Mithun works together.
We were working together with SAP's Pavithran Srinivasan to get more clarification on the required configurations which were missing in the standard documents. With Pavithran's help, we have successfully implemented this functionality on our customer's Test Tenant.
We off course are planning to post the missing documentation and blogs on this topic. You surely would see them coming in few days.
By the way, I have already posted a documentation on easy steps to create the HCP app consuming ODATA service. (We have built an custom app to fetch the Account Data from C4C which the PCM functionality do not provide out of the box) Please check the below blog.
Regards,
Chandan
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