Error - Dispute Case Data Could Not Be Read

[Former Member]

I got above error while creating the dispute case in production server.

Anyone have an idea how I fixed it, does it need to see RFC?

Please guide me 

Krunal

[Former Member]

can you confirm how and when this occured.

Is this in a productive client, or a dev client

What is the error message you get?

Have you configured disputes in a single or multiple system

[Former Member]

Hi Mark,

Thanks, while I create one document for dispute case system is not able to read the document. It is in productive client. we have cluster specific transactions in one cluster we post documents and another cluster dispute cases create. so when I tried to create dispute case in main cluster with ref to document system gives me below error.

Normally we post transctions in G cluster and after posting in G we process dispute case in G cluster and after it open in E cluster for details about dispute case.

Using UDM_DISPUTE transction code for look into dispute cases in E cluster, here we canonot proceed from G to E, In G Cluster we find this error and because of this we unable to create dispute case in E cluster.

If you need more information, Please ask me.

[Former Member]

I am not sure if I am able to assist.

As you say you have your own "cluster" specific process, and it sounds like the issue is here.

It may be locked records, timing or something else.

It is not a standard issue, as you are not using the standard processes.