Attributes for personalized subject line in email forms

[former_member306562]

Hi Experts,

I am currently working on Personalized email forms.

If I want to create personalized subject lines for my customers,I am not able to do so because when I click on attributes as shown below

When I click on Insert attributes below the subject field I find a pop up with no values.Pls suggest.

Regards

Jaya

[Former Member · Accepted solution]

Hi,

Click on 'Attribute' on top left corner, it will open a popup having list of attributes.

Select an attribute from the list & then click on 'Insert'.

Thanks & Regards

Richa

[former_member306562 · Accepted solution]

Hi Richa,

Thanks Richa.I tried it and it worked.If you have worked on mail forms earlier please let me know what is that Personalized response code and what are the code values?Why is it appearing here(want to know the purpose).Can you explain in detail.

Regards

Jaya

[Former Member · Accepted solution]

Hi,

Yes I have worked on Mail Forms but never used personalized response code.

But it seems like an attribute. You can replace your content at run time in place of these attributes.

For more details, let me know.

Thanks & Regards

Richa

[former_member306562 · Accepted solution]

Hi Richa,

Whenever u send a personalized email and insert a Response Id in it(which is not visible in email form),in system a GUID is created for outbound email.Say if the customer responds the system reads the response ID of this email.Where does this happen?Any settings need to be done.Pls help

Regards

Jaya

[Former Member · Accepted solution]

Hi,

Please elaborate your requirement with examples/screenshots.

Thanks & Regards

Richa