IW51 Can not create repair order

[former_member193652]

Hi All,

I am using IW51 to create a service notification. By selecting "Create In-house Repair Order" from action box I use "RA" as sales document type and when I click on "Notification and Order" save bottom system does not create repair order and gives me an information message as below:

Accrual key 000004 for order accrual is not defined

Message no. V1839

What can cause this problem?

Thanks,

Omid

[former_member193652 · Accepted solution]

Fortunately I could fix the problem by debug although it took me more than 5 hours.

I realized in VBAP table there were lots of records with the material I was using in repair order which their "RA Key" (ABGRS) field was filled by 000004 and there was not any relevant record in V_KKAA! I surprised when I spot the records were deleted 15 months ago by a colleague!

By creating a record in V_KKAA the problem solved