FDM_GENERAL100 - Process step 003: Change not possible, process step 002 missing

[Former Member]

Hi Team,

While executing FDM_PROCESS_BUFFER I am getting following error.

Process step 003: Change not possible, process step 002 missing

Message ID : FDM_GENERAL100

I have checked the status profile and looks good. also other dispute cases are getting closed successfully from the same status.

Now the AR items is cleared but Dispute case is still open.

Let me know how can I process further on this.

Regards,

Andy

[Former Member]

It all depends on the rules for the status profile.

What is the status at for the open item that is closed and the dispute open?

Have you set up auto closing of disputes?

[Former Member]

Hi Andy,

Facing the similar issue, can you please suggest how did you solve the error?

Do let me know i will try the same.

Thanks

Nirav Doshi

[Former Member]

Hi,

I am also getting same error message, so can you share any suggestion ,how to over come from this issue.

Thanks,

Surya