on 01-22-2015 10:36 AM
Hi all,
We got a new requirement stating, that we need to create a bp with basic details(address and bank account details)
manually in interaction center.
Manually means, user will give the bp and we need to create a business partner with the same bp number in CRM.
Can anyone suggest me the way to acheive this.
Thanks in advance.
Hi Aishwarya
If the BP is created in the Interaction Center, then they are created in CRM.
You may need to explain your requirement further if I am misunderstanding the requirement.
Regards
Arden
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Hi Arden,
Thank you for your fast reply.
My requirement is user will check whether the customer has a bp in crm or not,if the customer does't have a bp in CRM,then user has to create a new bp in interaction center for the customer.
for creating bp the inputs are(BP number(user defined),name,communication details)
After saving, the bp should be created in CRM.
Regards,
Aishwarya
Thank you Arden.
Yes i need to configure the bp number range.
technically, so i need to create a value node and this value node will get filled in interaction center by user input
and then i need to pass the values in the value node to one internal table
and that internal table will be the importing parameter to the bapi function call BAPI_BUPA_CREATE_FROM_DATA.
Is this a correct way?
If no please suggest me some other possible ways.
If correct, please let me know how to pass the values in the value node to internal table.
Thanks,
Aishwarya
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