Is there any possibility of connection between QM notifications and the WL in Collection Management?

[Former Member]

Dear ALL,

Our duty is to find any possibility to show (and to manage, of course) on the Collection WorkList, not only open items already registered in FI-AR, but also any notification registered under the QM module, bearing in mind that it is not an open item, yet.

Is there any possibility?

Thanks in advance.

[Former Member · Accepted solution]

in short the answer is no.

You could look at customer disputed objects and using them, but you would need to re-key the data, there is no standard way of transfering data from QM to create  a dispute.

[Former Member · Accepted solution]

Thank you, Mark.