Four script failures

[Former Member]

I am getting four script failures each time I start Crystal Reports 2011.  I am running SP10 on a new laptop that has Windows 8.  The four script errors each time are (in order), lines 10371, 1409, 169, and 8829.  The failures (in order) reference 'Create', 'Reduce', 'forEach', and 'openClose'.  A screen shot of the first error is attached.  How can I disable these script errors?  Thank you.

[Former Member · Accepted solution]

I experienced the same script errors starting this past week.  Crystal has been installed for more than a month and was working fine.  And then, these errors just started????  Running Crystal on MS Server 2008 R2.  Version 14.0.2.364

[Former Member · Accepted solution]

I checked again this morning (Mon Jan 26) and had the same four errors.

[DellSC · Accepted solution]

SAP has acknowledged that this is a know issue with the website that Crystal connects to on the Start Page.  It does NOT affect anything inside of Crystal and can be safely ignored.

-Dell

[Former Member · Accepted solution]

Can you tell me if there are any plans on a fix for this issue and if so when? It is cumbersome to have to click through these pop-ups every time we try to navigate in the application.

[former_member183750 · Accepted solution]

Hi Ruth

I just tried this with CR 11.5, CR 2008 and CR 2013. None have the issue. I do not have an image with CR 2011 running right now, but I will check on this late. In the meantime, please see if this helps:

1218377 - How to disable the Update Service in Crystal Reports?

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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[abhilash_kumar]

Hi Scott,

I had the same issue last night and it seems to be an issue with the website CR tries to connect to from the start page that's causing this.

Patrick, replied to one of the threads yesterday confirming that SAP are investigating the issue:

-Abhilash

[Former Member]

Thanks.  I'm confirming that I had the same problem today when I first signed in.  I'm also running a second installation of CR 2011 in another computer that is in Windows 7 and it has the script errors.