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Reporting Server Contact Center SP7

Former Member
0 Kudos

Good afternoon,

The reporting server with SP7 has a new fields for the reports

  • Agent reports: Work done report

  • Agent reports: Contact handling volumes

  • Volume reports

I would like have more information the fields that has the reports

In the attached you can see the detail

Thanks

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hello.

SAP Library page has descriptions for all the standard reports:

Standard Reports - SAP Contact Center - SAP Library

Find your report and you will find the description.