on 01-26-2015 9:31 PM
Hello Admin Experts,
I have configured LDAP authentication in new environment. There is no any error during the configuration and it says it's been updated. But I am not able to login using my LDAP User ID nor any other can login. This is the separate environment. We have DEV1 environment in one instance and DEV2 environment(NEW ENVIRONMENT) in other instance on the same box. LDAP works fine with the DEV1 instance. Alias has been updated for each group created.
What am I missing here?
Please do suggest me.
Thank you,
Chan
Hi Chandan,
Have you mapped an Active directory server as an LDAP server?
What version of BO is this being tested upon?
You could start by verifying setting by setting from the working environment.
Also, verify the following:
1) Base LDAP Distinguished Name should be entered in the form of dc=domain, dc=com if your domain is domain.com
2) On the next page, for the LDAP Server Administration Credentials enter the full DN of the account. Also enter the password for the account. Example: cn=admin, ou=users, ou=americas, dc=domain, dc=com
Regards,
Nagendra
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Hi Nagendra,
I am new to BO Administration. This is the first time I have been setting up the LDAP authentication in our system. I have followed the setting instruction from the working environment ( Dev1) and added the member grpups. I can see the users in the new system under the mapped group but not able to login. I know I am missing something here but not able to figure out.
Base LDAP distinguished name is correct. LDAP Host is correct.
Please do guide me through the mapping of AD server as an Ldap server. I guess this is already been done as we are using the same box.
Thank you,
Chan
Hi Chan,
- Can you verify if the users are promoted into Business Object in DEV2.
- Verify if the users are able to login into any client tools
- Verify if you are able to ping, telnet the directory server
What is the error when the user fails to login?
-Ambarish-
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Hello Ambarish,
Thank you for the reply.
The users are been promoted to Dev2. Nobody are able to login to any client tools with the system ID of Dev2. it says Invalid user ID and password. When I try login to the BI launchpad
I get Account Information Not Recognized: Invalid username or password. If your account is under any root other than xxxxxxxxxxxxxxxxxxxxxxx , you must enter your DN. (FWB 00007).
And I am not sure about the directory server.
Thank you,
Chan
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