SAP HANA Cloud Connector Login Issue

[Former Member]

Hi Everyone,

Until recently my SAP HANA Cloud Connector Login was working fine. Now, when I try to login, I get the below error:

Please let me know what could be the issue here.

Regards,

Lipsa

[MarkusTolksdorf · Accepted solution]

Hi Lipsa,

for productive usage, you should connect your Cloud Connector authentication to an LDAP server, which is possible in the settings dialog. The built-in mechanism is only thought for initial configuration and not for later. User management systems will for sure allow to recover users for which you forgot the password. Easiest way for a developer setup is to unzip a fresh Cloud Connector and reconfigure it by importing the existing access control settings for your account.

Best regards,

Markus

[MarkusTolksdorf]

Hi Lipsa,

this usually means that the credentials are incorrect. Have you changed your password recently and simply forgot about it?

Best regards,

Markus

[Former Member]

Hi Markus,

Thanks for replying.

I never changed my password. Everyday I used to login with the same password.

Either way, there is no "Forgot Password" option.

Please suggest is there a way to retrieve my account.

Regards,

Lipsa