Email notfication for Customer and Contact person Created In CRM to the User

[Former Member]

Hi All,

In one of my requirement, when a customer and Contact person is created in ECC or CRM a Mail should send to the user who created. There is
middleware setting between ECC and CRM. Mail Should trigger in CRM system only.

I know to trigger email for transaction data using Action Profile.

Could any One guide me to trigger email notification for Master data (Business Partner).

Thanks in Advance.

Regards

RR Pradhan

[Former Member]

have you tried with tcode BUPA_CALL_FU?

BR
Radek

[former_member710155]

Good afternoon Pradhan

1.I think it would normally be done through a mini wf which should start on event "partner created".

Your wf should have another step with a custom method to determine the email address and feed it to a container. You would then use this container in a subsequent  email step with recipient type "email address".  

2.In the case of actions I think you should use as processing time the option : Processing using the Selection Report (Action Monitor)  (tnx sppfp)

As processing type you should probably have a method that sends an email.

Most likely the recipient email address should be determined in the same method by reading the attribute BusinessPartnerERM.CreatedBy. 

In the scheduling conditions you could use the standard attribute BusinessPartnerERM.CreatedOn, in a combination like BusinessPartnerERM.CreatedOn = Today () ;

Hope this helps.

Regards

Razvan Zainea