Transaction type popup empty

[Former Member]

Hello experts,

I need the suggestion on below.

When I go to IC agent role and I dont find the pop up to select the customer. I directly reached to screen to create service request. If I click on service request I got a pop up to select transaction type but Pop up is also empty. Please suggest.

Thanks Rahul

[Sigrid]

Hi Rahul,

KBA 1770103 should help to resolve the issue.

Best Regards,

Sigrid

[rene_markytan]

Hi,

did you check the compatibility view of the browser you use ? It might be a IE issue.

Best regards

rene