GRC EAM "Transactional log and session detail" not giving any report

[Former Member]

IN GRC 10.0.

GRC EAM "Transnational log and session detail" not giving any report

All other reports such as Consolidated report,Invalid superuser report,FF log summary report ,reason code and activity report are coming fine.

Job: GRAC_SPM_LOG_SYNC_UPDATE is running fine in every 30 mins.

This problem is encountered after Back end system migration from AIX to Linux server

Any help would be appreciated.

[alessandr0 · Accepted solution]

Dear Nishant,

mostly it has to do with the time zone differences. Therefore check note: http://service.sap.com/sap/support/notes/1595462

Let us know if this was helpful.

Regards,

Alessandro

[Former Member · Accepted solution]

Hi Banzer,

There is no difference in TIme Zone in both the system i.e GRC and Plug In system.

Regards,

Nishant.

[madhusap · Accepted solution]

Hi Nishant,

Please share your GRC 10.0 SP level and also let us know if you are using Centralized or De-centralized design for EAM.

Also review below SAP note which need to be implemented in Plug-in system based on your SP level

http://service.sap.com/sap/support/notes/1775432

Regards,

Madhu.

[Former Member · Accepted solution]

Hi Madhu,

GRC 10.0 is in SP level 13. We are using centralized EAM.

Both GRC and plug in system are in UTC+8 time zone.

This issue is not with the other plug in system, just the one which got migrated have such a issue.

Nishant.

[japneet_singh2 · Accepted solution]

Hi Nishant,

Can you please check the following.

1. Log into the plugin system and execute some Tcode and check if the details are captured in STAD or not ?

2. Run the Log sync job and once finished, check if the data for the FF user is available in the table GRACACTUSAGE.

BR, JP

[Former Member · Accepted solution]

Hi Japneet,

STAD is working fine in backend system.

For table GRACACTUSAGE entries are there but i am not able to filter based on date/time as it is different format.

Please advise.

Nishant

[Former Member · Accepted solution]

Hi Japneet,

I checked table GRACACTUSAGE, it is giving entries however the User ID filed is maintained as  " --?--".  these entries are coming only after Migration date.

I checking and user ids were coming up in the User ID column before migration.

Nishant

[japneet_singh2 · Accepted solution]

Dear Nishant,

Kindly refer to the note 1916172 and make sure that the RFC user has the required authorization.

Thanks & Regards
Japneet 

[Former Member · Accepted solution]

Hi Japneet,

It worked.

Thanks for your help.

Thanks and Regards,

Nishant

[japneet_singh2 · Accepted solution]

Hi Nishant,

kindly close the thread by marking it as solution provide so that other customer facing the same issue can refer to this thread.

Best Regards
Japneet Singh