Reason for rejection at sap crm order issue

[Private_Member_94940]

Hi,

I am created CRM sales order as a Follow-Up document from the Quotation also updating the reason for rejection with custom values based on business requirement.

Every thing works fine til sales order creation and updating the reason for rejection at item level.

The strange thing I observed here is if I click on order created from Quote for the first time i am able to see the updated reason for rejection updated successfully and next time I search the order number i am not able see the reason for rejection and showing the below error.

I was surprised how reason for rejection disappeared?

Could any body faced similar issue.

Below is the error details which i am getting.

Error in SALES_ITEM_IN 000010 (Notification E V4 248)

Error in system ED2CLNT330 while copying the document

Message no. CRM_ORDER_MISC 020

Diagnosis

Errors occurred while transferring the document into another system. To view the error messages, see the enclosed log.

Transmission log

SALES_HEADER_IN has been processed successfully (Notification S V4 233)

Sales document 0310003929 was not changed (Notification E V4 219)

Enter a personnel number (Notification E PG 158)

Error in SALES_ITEM_IN 000010 (Notification E V4 248)

Item 000010 does not exist (Notification E V1 331)

Error in SALES_ITEM_IN 000020 (Notification E V4 248)

Item 000010 does not exist (Notification E V1 331)

Error in SALES_ITEM_IN 000030 (Notification E V4 248)

Item 000010 does not exist (Notification E V1 331)

Error in SALES_ITEM_IN 000040 (Notification E V4 248)

Item 000010 does not exist (Notification E V1 331)

Any input on this much appreciated

Thanks,

Anil

[Private_Member_94940 · Accepted solution]

Hi All,

The error which was due to middle ware issue.

and the reason for rejection disappearance was due to not writing into the data base and it was just in buffer and it displayed for some time in web UI.

Soln: Placed the logic for updating reason for rejection in prepare method of order_save badi

       instead the change_before_update.

Problem got resolved

Thanks,
Anil