02-25-2015 10:36 AM
Hi Everyone,
Can you help with my issue with regards the condition type.
In claim, i have condition A and Condition B.
Case is, Condition A 15% will active if the net amount is $4999 or less then condition B is inactive.
However, if amount reach to $5000 and above, Condition A 15% will inactive and Condition B which have $50 will be active.
It works as expected.
But if the no price or $0.01 then Condition A is inactive and Condition B is active.
This result is 50.01 + tax (system read that there an amount so tax also calculate). This is incorrect.
Im expecting to have the condition A to be active.
Ive check the configuration excluded groups of Condition Type but i dont think there a problem on how it configured.
Pls. help.
Thank you in advance!
AJ
02-25-2015 11:02 AM
Hi AJ,
Can you provide some more clarity condition types definition, are both Condition type A & B defined with same condition class & calculation type?
In my view one of the them have different condition class or calculation type, this could be the possible concern.
Regards,
Sachin Balmiki
03-05-2015 10:28 AM
Hi Sachin,
Sorry for a late response. Thank you taking time to check my issue.
I have found the solution for this.
Solution: Add routine 38 to a condition in Condition formula for alternative calculation type.
This is to ensure the Exclusion w/ value 0.
I have tested this and it work as expected.