Customer prioritization in CTM

[Former Member]

Hi

We have a business scenario where we need to prioritize the CTM results based on customer priority.

There are some customers that we always need to make sure we have product for.

Can any one advise how to achieve this using CTM?

Where do we set the priority for customers? If I have 3 customers C1, C2 and C3, I can CIF all of them from ECC to APO but where to set this priority that C1 is the highest then C2 and C3?

[marianoc · Accepted solution]

Hi KA,

Please read this article:

Order or Supply and Demand Selection for CTM - SAP Planning

All navigate tthought the different links

CTM Profile - SAP Planning

Kind Regards,

Mariano

[Former Member · Accepted solution]

Thanks Mariano

I found my answer.

1. Get customers CIFed from ECC to APO

2. indicate ATPCAT with special sorting in the demand tab of CTM profile

3. Specify the priority of customers in special sorting profile