on 03-02-2015 11:52 AM
Hi SAP gurus
Please help me
We faced this problem for 3 to 4 employees. Who are going to view their leave quota through ESS and getting a blank screen and ESS also hanged up, not a single button worked after clicking on leave quota overview. Also a HOD could not approve those employees leave where as other than specified employee that HOD can easily approved leave to others.
Regards
Swati
from how many days this situation is happening ? first check how many employees are there in his team and check whether other employee's request are properly coming in manager's inbox and check the authorizations are missing for those 3 to 4 employees comparing to other employees and what is the browser that 3 to 4 employees using and others are using check it once ......better u use IE 11 version for all ...is it in PRD or DEV .....if it is in PRD do it carefully or else check in DEV once and do the above tasks once u can get it
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Dear Jwala
I have tried with IE 11 but this not make any difference. If the problem with browser yet it affect all employee. But problem arises for 3-4 employee. Authorizations are not missing, we checked. Problem in PRD. One mre thing all employee uses same browser.
Regards
Swati
check this notes :-
1850185 - LEA: Slow performance when opening or creating a Leave Req.
1839544 - ESS: Performance problems when you create requests
1565933 - De-activate the Duet leave management BADI implementation
and once go to RPTARQDBVIEW and give that 3 employee numbers individually and give the date from last year in other period 01 .01.2014 to 03.03.2015 (till date ) and execute and check the status of leaves any pending are there
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