crystal Decisions, Crystal Reports 13.X, export to pdf, LoadReport failed

[Former Member]

Ludek: Recently migrated a HUGE ASP.NET application/Portal to Windows 2012 server environment. asp.net, Visual Studio 2010, framework 4.0 Load Balanced on two 2012 servers. we are exporting the format to.pdf on ONE server, the PDF s working good and on the other 2012 server, it is throwing the following errr: Message: Load report failed. Attached find the details. Please provide your input. .. any Licensing issues cause this Problem ? or ?? Thanks

Sc1_CrystalReport_13.0_Pdf.txt.zip

[Former Member · Accepted solution]

Ludek / Someone:

Attached find the detailed Report.

LoadReport failed happening on both the PROD servers.

In DEVL and QUAL Everything worked fine.

Message: Load report failed.   at XXX.appl.PDFViwer.SendToPDF(DataSet ds, String crName, String sFname, String[,] sParmList)   at CACI.CISSW.BIG.CrystalPDFReportViewer.Page_Load(Object sender, EventArgs e) Inner Source: mscorlib Inner Message:

Thread was being aborted.   at System.Threading.Monitor.Enter(Object obj)   at CrystalDecisions.CrystalReports.Engine.CRPE.InitCrpe()   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() Note: Initially we were on CR 11.x versions and because of 2012 server migration, 13.x HAD to be used and started using it.

looking forward for your answer at the earliest.

Thank You

Sc1_CrystalReport_13.0_Pdf.txt.zip

[former_member11696 · Accepted solution]

Hi Aparna,

Have you configured your web Server Load Balancer to use Sticky Sessions? If not it is a requirement, it's to keep the report session going to the same WEB Server processing the same report.

Don

[Former Member]

Thanks Don for the response.

- Cr 13.X have been installed on both web and Mid tiers.

- where do I find more information on sticky sessions for Crystal reports.

- need to know more details because setting to use sticky session should not have any adverse impact on the other parts of the application.

- any further details greatly appreciated.

[former_member11696]

Hi Aparna,

Load Balancers are not written by SAP so you need to check the help file for it.

No code change in your app, it's all configuration within the Load Balancer itself and Sticky Sessions will simply let CR work.

Don

[Former Member]

I know  load balancers are not written by SAP. Just wanted to see if any informative articles or any links are available already online.

will try the configuration stuff- Thanks