Partner Access in C4C

[Former Member]

Hi all,

partner contacts can be maintained in C4C as part of the account team. That way we can grant access to master data and transactions (based on parties involved) and shield other non-relevant information from partners in C4C.

Does anyone have any PPT / PDF documentation around functionality, look and feel, configuration, etc...?

Many thanks

Sebastian

[ThomasHensel · Accepted solution]

Hello Sebastian,

thanks for posting your question in the forum here.

With SAP Cloud for Customer, Channel Managers (Brand Owner) and Partner Managers can efficiently manage their activities as well as easily access information about the partner profile, partner programs, leads and opportunities and so on.

Recently we added deal registration and partner self-service portal with the February 2015 release: http://scn.sap.com/docs/DOC-58820

We are currently creating additional material for the SCN community to be published soon.
For now, you can find details about the partner channel management solution in the official documentation.

SAP Cloud for Customer - Administrator Guide
http://help.sap.com/saphelp_sapcloudforcustomer/en/PDF/EN-2.pdf
Sections:
- 4.3.1 Create Users for Partner Contacts
- 4.3.1 Enable Partner Channel Management
- 4.3.4 Adding Channel Partners to Your Org Structure
- 4.5.3.4.2 Recommended Business Roles and Work Center Assignments
- 4.7.28 Activate Deal Registration

SAP Cloud for Customer - User Guide
http://help.sap.com/saphelp_sapcloudforcustomer/en/PDF/EN-1.pdf
Section: 5.3.19 Partners and Partner Contacts

I’ll let you know, once we have the presentations available.

Can you please share some more details about your planned scenarios?

Best regards,
Thomas

[pushkar_ranjan · Accepted solution]

Thank you for the excellent response

[Former Member · Accepted solution]

Hi Thomas,

thanks for getting back to me! This is really helpful information! I was wondering if there's any kind of customer facing PPT that I can share for this specific functionality?

Thanks

Sebastian

[ThomasHensel · Accepted solution]

Hello Sebastian,

we are in the process of creating more customer-facing material including presentations and videos these days. Stay tuned for further information....

Regards,
Thomas

[ThomasHensel · Accepted solution]

Hello Sebastian,

we released additional information. Feel free to check my recent blog post on

http://scn.sap.com/community/hana-cloud-portal/blog/2015/05/04/improve-partner-engagement-with-new-p...

Overview presentation and demo video is in the making...

Regards,

Thomas

[sdannerp · Accepted solution]

looks very interesting

Any demo video available now?

Regards
Soren

[pushkar_ranjan · Accepted solution]

Check out the content available via the link

Thank you.