Repair order under warranty period

[Former Member]

Hello Everyone,

We have a scenario where there is a standard order against which materials are supplied.Against this sales order we have received 5 items for repair under warranty period against xyz excise invoice.Against this repair order has been created & after that again we have received returns against the repaired materials . Pls help me how to handle this scenario

Thanks & regards,

Arpita

[Former Member]

Hi Arpita,

Kindly Explain the scenario in details level and also it would be help to understand properly with screen short to rectify the issue.

Thanks 

[vaibhav_khannas]

Not very clear what your exact question is, however, you may want to create orders by reference and have different order types for repairs and returns. You can configure the way how these both order types will suffice your business requirements.