Strange IE pop-up "Are you sure to quite this page ?"

[former_member644785]

Hello BI experts,

More and more often our users have this pop up when they work hardly with BO (Analysis for Olap 4.1 SP Patch 5) and IE 11.0.9600.17691 :

In English, this means "Are you sure to quit this page?"

They specially have this message when the customize the layout and then come back to the prompt window.

But this message looks like random.

Do you have any idea to solve this annoying problem ? 

Thank you very much in advance.

Regards,

Nicolas

[Former Member · Accepted solution]

Bonjour Nicolas,

Ce bug a été fixé en BI 4.1 SP04. Il a été tracé sous l'ADAPT01715023.

Pour plus d'information , veuillez consulter la KBA suivante:

1939188 - Error: " Are you sure you want to navigate away from this
page? You are exiting the workspace. Any unused changes will be lost. Press OK
to continue or Cancel to stay on the current page" when refreshing in BI 4.1 an
Analysis for Olap document migrated from BI 4.0

Respectueusement,

Wafa

Hi Nicolas,

This bug has been tracked under ADAPT01715023 and has been fixed in BI4.1 SP04.

For more details, please check the following KBA:

1939188 - Error: " Are you sure you want to navigate away from this
page? You are exiting the workspace. Any unused changes will be lost. Press OK
to continue or Cancel to stay on the current page" when refreshing in BI 4.1 an
Analysis for Olap document migrated from BI 4.0

Kind regards,

Wafa

[former_member644785 · Accepted solution]

Thank you Wafa four your prompt issue

I don't understand because KBA 1939188 is linked to BI 4.1 SP02 patch 9.

We use BI 4.1 SP03 patch 5

However I understood this issue is solved in BI 4.1 SP04

Is it the only way to solve it in our case ? 

Regards,

Nicolas

[Former Member · Accepted solution]

Dear Nicolas,

Starting from BI4.1 SP04, this problem is no more reproducible.

Please update your BI Version to SP04.

Kind regards,

Wafa

[former_member644785 · Accepted solution]

Hello Wafa

We've implemented SP05 patch 6 in last September but unfortunalty we have the same messages.

Do you have any other idea to solve this issue ?

Best regards

Nicolas

[richard_offenberger · Accepted solution]

We are on 4.1 SP5 patch 1 and have the same issue but it is intermittent.

We are using IE 10 and IE 11.

One thing that seems to work for some is to do the following.

To do this, follow these steps:

1. Open Internet Explorer.

2. Click Tools, and then click Internet Options.

3. Click the Security tab.

4. Click Reset all zones to default level, and then click OK.

After you do this, test Internet Explorer to verify that it works correctly.

[LepreuxLoic · Accepted solution]

Hi,

Such error message can be caused by many different errors, usually occuring in Web Application server tier. That explains why a given SAP Note related to this exact error is likely to correspond only to a subset of root causes leading to incorrect behavior.

I would advise creating a ticket with SAP Support, and provide maximum details possible to facilitate investigation. These details would be : output from javascript console (available in browser developer tools), a HTTP packet recording of scenario if reproduction is possible, end-to-end traces for scenario execution (also if reproducing error is possible in a deterministic way), some screenshots and explanations about Analysis for OLAP workspace content and scenario leading to popup.

Best regards,

Loic

[richard_offenberger · Accepted solution]

Hi,

Everything is fine now but we don't know why.  We think it is related to MS security patching but we don't know.  We don't have good visibility to what gets pushed out.