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Convert device info records to device

kvinkr
Participant
0 Kudos

Hi,

Is it possible to convert the device info records to device?

With thanks & regards,

Vinodh

1 ACCEPTED SOLUTION

william_eastman
Advisor
Advisor
0 Kudos

No - that is not possible.

View solution in original post

3 REPLIES 3

william_eastman
Advisor
Advisor
0 Kudos

No - that is not possible.

0 Kudos

Thanks Bill..

So if conversion is a necessity for PM integration, is the solution be like to remove the device info records and then install device?

0 Kudos

Yes - device info records are meant to handle scenarios where no service is executed by the utility company and only billing processing is required.  Generally, DIR would only be used by a retailer or a billing agent.