on 03-24-2015 10:33 AM
Hi Maddy
Have you tried removing all of the Channels?
The reason I ask is that by setting these Channels for this Transaction Type, no other Transaction Type is then visible via these Channels.
Rather clear out all of these channels to start with and see if that resolves the immediate issue.
Regards
Arden
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Hi Arden,
Thank you for your response.
I had removed all the Channels and checked in Web UI, but no use. Then I assigned only 'CRM WebClient UI' but still no use, this transaction is not visible in Web UI.
I have copied the standard transaction type '0000 - Appointment' and created 'ZGRP'. These are Active. But both the transactions are not visible in Web UI.
Request for your valuable inputs.
Regards,
Hi Arden, thank you very much for your time and responses.
I had checked for the standard transaction types (OPPT, AG, TA) in Web UI - Salespro business role but no transaction was available to create. So, I have assigned the CRM WebClient UI as the channel to all these transaction types, now, these transactions are available in Web UI after adding the CRM WebClient channel.
I did the same thing to Activity (Appointment - 0000) also but Activities are not available in Web UI.
I do not understand what's wrong. Your help is appreciated. Thank you.
Regards,
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