Reverse Billing Accounting Document

[Former Member]

Hi All,

We have a Case wherein the Accounting Document is already cleared for the Billing Document and now the business wants to reverse the Billing document. Since the Copying Req is 29, invoice cannot be cancelled as the Accounting document is already cleared.

Is there anyway to reverse the Accounting document and then cancel the Invoice?

If not, what is the alternative?

Kindly help

Regards,

Rianka

[jobis · Accepted solution]

Hi Rianka,

In this case, easy option is to create a credit memo for the customer, for the same amount as that of the cleared invoice.

Let us know, if you have more issues with this

Jobi

[Former Member]

Issue is resolved. Finance team reversed the accounting entries and thus I could process VF11.

[Lakshmipathi]

Carry out corrections as recommended in the following note:-

• Note 1162033 - Cleared billing documents can be canceled

G. Lakshmipathi