PLM WebUI DMS - Checkin Error

[Former Member]

Hi,

        We are trying to check-in the originals ( document) within the PLM WebUI DMS, we get a "Read or write error C:\Users\xxxx\.

Could someone help us understand what the reason could be? The Whitelist has been prepared and certificate has been installed.

thanks.

[former_member204787 · Accepted solution]

Hi Subramanian,

As per screen shot please provide read/write permission to the showing file path .Please check any path defined in Dc 20 and validate it.

Reg,

Chandu.

[Former Member · Accepted solution]

Hi Chandu, we have full permission to the path mentioned.It works well in the development system and the problem is in the quality system.

thanks.

[Former Member · Accepted solution]

This has been resolved. This was due to the host files missing the details of the content server.

[jean-philippe_pierre]

Hello Subramanian,

Could you be more precise in how do you solved the issue ?

I'm very interesting by your answer because we faced this issue, but as I'm not an IT guy I would like to guide my colleagues in order to fixed it.

Thank you so much

[Former Member]

Hi,

     Within your computer there is a host file under the folder "etc". The details of the content server were missing within the host file. Once the information was entered, the error went away.

thanks,

Ananth

[jean-philippe_pierre]

Hello Subramanian,

Could you be more precise in how do you solved the issue ?

I'm very interesting by your answer because we faced this issue, but as I'm not an IT guy I would like to guide my colleagues in order to fixed it.

Thank you so much