List of printers not getting displayed for one user.

[Former Member]

Dear Friends,

We are running SAP 4.7 R/3 with 7.3 GUI. For one of the user, the list of all printers is not showing. Couldn't resolve the issue, by doing the following :-

(a) Tried from different computers.

(b) Deleting roles / profiles from user.

(c) Checking for filters in printer window.

Request necessary action.

Regards & Best Wishes,

M Sridhar  Srinivas.

[Former Member]

Hi,

Do you mean the user is trying to view the list using SPAD transaction code and he gets balnk screen instead list of printers configured in SAP?

Regards,

Prithivraj.

[Former Member]

Hi Prithvi...

My Scenario :-

When USER1 is trying to print from SAP, he is able to view list of all printers and print well.

However, when USER2 is trying to print from SAP, he is unable to view the list of all printers and couldn't print.

Regards,

M Sridhar Srinivas.

[Sriram2009]

Hi Sridhar

Is this user authorization are same on both user ids?

BR

SS

[Former Member]

Hi,

Could you please share the steps performed by both the users before printing?

Regards,

Prithviraj.

[former_member204746]

Does this happen to every transaction for USER2 ? or... with only 1 transaction?

have you checked results of tcode SU53 AFTER this happens?