on 03-27-2015 5:44 PM
Hi,
I am facing issue with Trex Indexing in my development Trex system which is connected to Solution manager systems. This was working fine before Solution Manager Update to SP15. My solman version is 7.1 SP15.
Indexing of IWBSOLAR and CRM document area via SKPR07 transaction is not working.
I am seeing below error in PReprocessor Alert Trace
[47726911153920] 2015-03-25 13:09:06.253 e preprocessor Preprocessor.cpp(03985) : HANDLE: DISPATCH - Processing Document with key 'SOLARGNSRC478EF976ED1E06A8000000000A12943C0000000000000000000000' failed, returning PREPROCESSOR_ACTIVITY_ERROR (Code 8010)
[47726909040384] 2015-03-25 13:09:06.265 e preprocessor Preprocessor.cpp(01167) : HTTPHEAD failed for URL http://SID.APPS.EON.COM:80/sap/bc/contentserver/?get&pVersion=0046&contRep=SOLARCONTENTDB&docId=478E... : Errorcode -10 , Message Reader::connect failed, url=http://SID.APPS.EON.COM:80/sap/bc/contentserver/?get&pVersion=0046&contRep=SOLARCONTENTDB&docId=478E...
Below is the error from TrexIndexServerAlert.trc file
[47435925985024] 2015-03-25 13:09:06.291 e Trex_SE sap_index.cpp(00793) : skipping document <SOLARGNSRC478EF90EED1E06A8000000000A12943C0000000000000000000000> with status <0> (error <8010>) already set
[47435925985024] 2015-03-25 13:09:06.291 e Trex_SE sap_index.cpp(00793) : skipping document <SOLARGNSRC478EF950ED1E06A8000000000A12943C0000000000000000000000> with status <0> (error <8010>) already set
[47435925985024] 2015-03-25 13:09:06.291 e Trex_SE sap_index.cpp(00793) : skipping document <SOLARGNSRC478EF95FED1E06A8000000000A12943C0000000000000000000000> with status <0> (error <8010>) already set
[47435925985024] 2015-03-25 13:09:06.291 e Trex_SE sap_index.cpp(00793) : skipping document <SOLARGNSRC478EF976ED1E06A8000000000A12943C0000000000000000000000> with status <0> (error <8010>) already set
[47435925985024] 2015-03-25 13:09:06.291 e Trex_SE sap_index.cpp(00793) : skipping document <SOLARGNSRC478EF9DCED1E06A8000000000A12943C0000000000000000000000> with status <0> (error <8010>) already set
Can anyone please suggest how to proceed?
Thanks,
Sowmya
Hi Sowmya,
the error 8010 means usually that the network connection between the TREX server and the
COntentServer can not be established. Are the both hosts installed in the same network domain?
Could it be possible that there is a firewall in between?
Could you please also check the TREXPreprocessor.ini file in TREX, if you set a proxy server there.
Best regards,
Mikhail
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Hello Mikhail,
Both the solution manager and the trex instances are in the same network , in fact in the same host.
There is no firewall issue since it was working fine before SPS update.
===================
Below is the output of Trexprocessor.ini file
[trace]
default = error
httpcl = error
dafinfo = error
preprocessor = error
# preprocessor trace needs to be set to debug before the following traces are active!
con_html = error
con_lexicon = error
con_filter = error
con_highlight = error
saptracelevel = 1
filename = trace/TrexPreprocessor
maxfilesize = 10000000
maxfiles = 10
alertwriter = SimpleAlertWriter
alert = error
alertfilename = trace/TrexPreprocessorAlert
[ccms]
record = on
satracer = JarmLike
writedsr = off
[satjarmlike]
file = trace/TrexPreprocessor.sat
[shutdown]
#Number of docs filtered before restart of filter_subprocess
max_documents = 100
retrycount = 2
[cache]
path = p2cache
use_cache = no
compress = yes
[httpclient]
use_httpclient = yes
#Check valid mimetype before retrieving whole page
#(otherwise =yes always whole page is retrieved)
always_use_get = no
#timeouts in ms
conntimeout = 10000
readtimeout = 10000
sendtimeout
continuetimeout
#basic authent
user =
password =
#proxy
proxyhost =
proxyport =
proxyuser
proxypassword
max_contentlength = 0
add_attributes = no
reuse_connection = no
overwrite_mimetype = yes
[proxyrules]
#Local domains have to be included here, no proxy is used then
[lexicon]
use_lexicon = yes
# maximum duration for analysing a doc in seconds
max_duration = 600
# maximum memory consumption for analysing a doc in MB
max_memory = 200
# default separator for non-number tokens (if not provided by index)
tokenseparator = \/\;,.:-_()[]<>!?*@+{}=
# default separator for numerical tokens
numberseparator = \/\;:-_()[]<>!?*$&\ #@+{}=
# default stemmer
stemmer = STANDARD_STEMMER
min_valid_terms = 7
#min_ratio=1.1
#min_confidence=10.0
[filter]
use_filter = yes
enhanced_Codepagedetection = no
[wrapper]
use_wrapper = yes
use_cache = yes
life-time = 0
#Cookie to authenticate on WebServer
[security]
use_ticket = yes
use_Certificat =
certfile =
#if no process-id is specified
#Process INDEXING will be used
[workflow]
defaultProcess = 257
[communication]
listenport = 3$(SAPSYSTEM)02
maxchannels = 200
maxendpoints = 200
default_read_timeout = -1 #millisecs
default_read_timeout_override = yes
[pythontrace]
trace = off
tracefile = trace/pptrace.py
trace_user =
filesize_limit = 1610612736
max_files = 1
log_all
[pythonextension]
extensiontype = beforeHTTP
#protcol handler
[protocol]
#mdm=mdswrap
smb = smbwrap
-====================
Proxy is not used. but with the same setting it was working fine and no changes had been made after SPS upgrade.
Thanks,
Sowmya
Hello,
I can see , your content server port is only 80 which should be 4 digit.
Anyway try below url & let me know the out put
http://SID.APPS.EON.COM:80/sap/bc/contentserver//001?serverInfo&pVersion=0046&contRep=SOLARCONTENTDB
Regards,
Sumanta
Hi Sowmya,
from the TREX perspective you need to add
unescape_url = no
into the TREXPreprocessor.ini [httpclient] section as described in the note 650521. However I doubt
this fix your issue. I'm also little bit confused why the ContentServer use the port 80 . Did you have the same configuration in the past. I think the note 1492330 describes your issue. Could you please
look into this.
Thanks and best regards,
Mikhail
Hello Mikhail/Sumanta,
Thanks for your replies.
The error code mentioned in the SAP note 650521 is different from the error which I am getting.
I also checked the note 1492330 .
I am getting the below error when I try to reproduce the issue
Error in HTTP Access: IF_HTTP_CLIENT->RECEIVE 1 ICM_HTTP_CONNECTION_FAILED
This error is also different from the one mentioned in the note.
However my content server port no is 80 for repository SOLARCONTENTDB in OAC0 .
Please find the screenshots attached.
My solution manager version is 7.1 with Basis SP level SP15 . SAP not 1289938 is not applicable in our case since we are already on higher level.
I will also compare my settings in quality solution manager and let you know
Hello Sowmya,
Could please check TrexPreprocessor from trexadmin that what is the error code of your PREPROCESSOR_ACTIVITY_ERROR. Also your re-indexing job ( program name : RSTIRIDX ) log will show the error code in spool.
If error code is 6401 ;
Please check as following:
1. Log on to the server where error happens with sidadm user
2. Pick a document link from preprocessor log
3. If you are getting 400 error but getting "Kerberos library not loaded" while trying the URL then
Implement SAP Note # 1953873 - Certificate error while fetching the documents from the Content Server
4. Try re-indexing & search.
Below SDN link will also give you more details :
Regards,
Sumanta
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In regards of issue which you're facing now
PREPROCESSOR_ACTIVITY_ERROR
Have you followed SAP Notes 2045707 - TREX 7.10: Preprocessor_Activity_Error with error code 16040
& 1528705 - Preprocessor error 14047 and 18096
Hope this will help you.
Good luck !!
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Hi sowmya,
Did SAP Released solman 7.1 SP15 ?
Thanks,
Rahul Yedapally
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Hi Sowmya,
I double checked my system.
It is in Solman 7.1 Support pack 15 ( for basis component)
I doubt here,it should be SP level 13 even if you recently upgraded your system.Could you share ST Support level from the system ?
Also i suggest you to check with SAP Note released latest 2106807 - Solution Manager 7.1 SP Stack 13: recommended corrections
Regards,
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