on 03-29-2015 2:32 PM
Hello Experts,
We have Dataservices and IPS installed in the linux server . I configured a Job server(DS_JOB) in the server( by command : ./svrcfg ) , the jobserver is in running mode in a port 3500.
When i try to execute any job in DS designer , i select the Job Server(DS_JOB) which is created in the server , then i get error msg "The selected Job server is not working" .
The port 3500 is opened in firewall.
Please help me in this.
Thanks in advance.
Aisurya
Hi,
What did you do? Did you do a migration/upgrade of repo or was it a fresh installation.
Check the AL_Machine_Info to see if the job server is associated with the correct server name. If there is a duplicate job server, delete it.
Arun
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Hi Aisurya,
Please share the below details to debug the issue.
Better if you enable the Trace Log on BODS Client machine and share the logs to debug the issue.
1893979 - SAP Data Services 4.x: How to enable tracing for Designer application?
https://service.sap.com/sap/support/notes/1893979
Or Else
Please refer below KBA to resolve your issue.
1598977 - What permissions do I need on a client machine to successfully install DS Designer?
https://service.sap.com/sap/support/notes/1598977
1416303 - Can't reach Job Server from DS Designer
https://service.sap.com/sap/support/notes/1416303
Hope this will help!!!
Thanks,
Daya
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Hi Aisurya
In this case you can set the request port for the CMS using the script serverconfig.sh. You have to add the option " -requestport <portnumber>" to the command line.
Please ask your BO Linux Admin to check.
Please refer to the following KBA fro more details:
http://service.sap.com/sap/support/notes/1344441
Hope this helps
Regards
Arun Sasi
Hi Aisurya,
It is better if you Open the Ports for BOE/BOIPS & BODS in Server & Client both, Otherwise in future you will face same port issue.
Create a check list for all Ports and open in both server & client machine, Regarding Job Server if you have multiple designer then please open 1 Job Server port for each designer.
For your reference please refer SAP business objects Administrator Guide for BOE Port details
Section:
8.14.2.2 BI platform port requirements
8.14.2.2.1 Port Requirements for BI platform applications
Page number - 168
Link:
http://help.sap.com/businessobject/product_guides/sbo41/en/sbo41sp3_bip_admin_en.pdf
http://help.sap.com/businessobject/product_guides/boexir4/en/xi4_ds_admin_en.pdf
Please refer below article & KBA for more details
Business Objects Enterprise Deployment And Firewall
1294016 - How to configure Business Objects Server across Firewalls?
https://service.sap.com/sap/support/notes/1294016
Thanks,
Daya
That won't change anything, I am afraid. The error message you get (Job Server (DSDEV:3500) - notification server error (BODI-1241023)) refers to port 3500 only.
SAP Note 1416303 details the general solution for your type of problem. But as I said, you'll have to do some "research" (Google gives me about 1500 hits on BODI-1241023) to find the root cause in your specific case. It's very hard to tell from a distance.
1. Check if Job Server is running. Option 1 in svrcfg should show status of Job Server as "Running".
2. Check if repository is associated with correct Job Server. Option 2 in svrcfg.
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Hi Aisurya,
Are you able to ping the job server from the Windows machine(where DS Designer is installed).
Can you check and telnet the port 3500. If its not, then can you add the Fully Qualified Domain Name and IP address of the Job server(Linux) in the \etc\hosts file of the windows Client machine..
Also check the entry of the server name and Machine_Name column in AL_MACHINE_INFO table in repository metadata. It should be the Fully Qualified Domain Name of the server
If your job server configuration and running status is ok then probably adding the hosts entry should work!!
Regards
Arun Sasi
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